Terms of Service and Privacy Policy Regarding Digital Product Sales on L2LIVE.PRO

Merchant Information: Digital product purchases on L2LIVE.PRO are administered by MB KOMPIUTERIŲ GURU, located at Eduardo Andrė g. 14-5, LT-02232 Vilnius, Lithuania. Company registration number: 305716024, EU VAT: LT100013948418 (“L2LIVE”).
Return, Refund, and Cancellation Policy: Returns, refunds, and cancellations of purchased digital goods or related services are not offered, except in the case of technical issues during the payment process.
Transaction Handling: Digital product purchases through https://acp.l2live.pro are handled automatically by L2LIVE Information Services (IS).
Country of Merchant: Lithuania
VAT Policy: VAT is not refundable, and zero-VAT purchases are unavailable.

Contact Information:
MB KOMPIUTERIŲ GURU
Eduardo Andrė g. 14-5, LT-02232 Vilnius, Lithuania
Company registration number: 305716024
EU VAT: LT100013948418
Email: [email protected]

By purchasing and using digital products on L2LIVE.PRO, you agree to adhere to these rules and any future modifications. Failure to comply may result in the suspension or termination of your account without notice or refund.

Eligibility:

• Users must be at legal age for their country and chosen payment provider to purchase digital products.
• By making a purchase, you confirm that you meet this age requirement.

Account Requirements:

• Purchases must be made through an active account on https://acp.l2live.pro.
• Users are responsible for maintaining the confidentiality of their account information.

Payment and Pricing:

• All prices for digital products are listed in EUR and include applicable taxes unless otherwise stated.
• Payments must be completed through the payment providers listed on the website.
• L2LIVE reserves the right to change prices at any time without prior notice.

Delivery of Digital Products:

• Digital products are delivered as Live Points (LP) to the buyer’s account as soon as payment confirmation is received.
• Delivery is typically instant but may be delayed due to technical issues or payment provider processing times.

Refunds and Cancellations:

• No returns, refunds, or cancellations are offered for purchased digital products, except in the case of technical issues during the payment process.
• If you encounter a technical issue, contact customer support at [email protected].

Usage of Digital Products:

• Purchased digital products (Live Points) are non-transferable and can only be used on https://acp.l2live.pro.
• Users must comply with all in-game rules and regulations.

Prohibited Activities:

• Users may not engage in fraudulent activities, including but not limited to, unauthorized use of payment methods or attempting to exploit the delivery system.
• Any misuse of digital products or accounts may result in suspension or termination of the account without refund.

Privacy and Data Protection:

• L2LIVE does not store any personal transaction details, such as name, surname, IBAN, or credit card numbers.
• We retain only the system-unique transaction ID for tracking purposes.
• Personal information will not be sold, rented, or made accessible to third parties.

Changes to Terms:

• L2LIVE reserves the right to modify these rules at any time.
• Users will be notified of significant changes through their registered email or via the website.

Contact Information:

• For any questions or support issues, contact us at [email protected].